Frequently asked questions
Buying & downloads
How do I get my files after paying?
Instantly. Your download links appear on-screen the moment payment completes, and we email the same links to you. They also live permanently in your account library — lifetime access is included with every purchase.
Do I need an account to buy?
No — guest checkout works fine. But if you create a free account with the same email (before or after buying), every purchase is stored in your library for easy re-downloading.
My download link expired or ran out. Now what?
Sign in to your account — your library always has your purchases. If anything is stuck, contact support and we'll restore access right away.
What payment methods do you accept?
All major credit and debit cards, plus Apple Pay and Google Pay where available — processed securely by Stripe. We never see or store your card details.
Is there a discount for my first order?
Welcome! Enjoy 10% off your first order with code WELCOME10 — one use per customer. Bundles are additionally priced below their contents' combined value.
Files & formats
What file formats do I receive?
Available formats are displayed on each ebook's product page and may include PDF and EPUB, packaged in a ZIP. Everything opens with free, standard software on any computer, tablet, phone, or e-reader.
Can I read on a Kindle, Kobo, or tablet?
Where an EPUB is included, it works with Kobo, Apple Books, Google Play Books, and most e-readers; for Kindle, send the file to your device using Amazon's “Send to Kindle”. A PDF preserves the designed page layout exactly and reads well on tablets and desktops. Check the product page to see which formats a particular title includes.
Can I read my books online?
Yes — every ebook can be read in our built-in reader right in your browser, with a free sample available on each book's page before you buy.
What's inside a bundle?
Multiple complete DALFAST ebooks plus a bundle-exclusive bonus, delivered together. Every included title is listed on the bundle page with its standalone price, so you can see exactly what you save.
Licensing
Can I use these ebooks for my business?
Reading and applying an ebook in your business (following the startup guide, using its frameworks for your own company) is fully covered. Redistributing or reselling the files is not. For client work or team-wide use, contact us for simple commercial licensing. Details on the license page.
Can I share the files with a friend?
Each purchase covers one person or household. Recommending us is wonderful — sharing the ZIP is not. (They can grab their own copy with WELCOME10.)
Refunds
What is your refund policy?
Because digital files are delivered instantly, orders are generally final once downloaded. But if your files are faulty, not as described, or you were billed in error, we always make it right. Full details in the refund policy.
Selling with us
Can I sell my own ebooks on DALFAST?
We're opening the marketplace to selected authors. Standard terms are 70% to the author, and every title passes a quality review before listing. Apply here.